Shipping and Returns
Shipping
We only ship seeds locally within Ontario. Shipping costs are non-refundable.
Local pickup is available in Uxbridge, Ontario; by appointment only.
Returns
We are committed to providing the highest quality, locally-sourced native plant seed and that the seeds arrive in good condition. We cannot guarantee successful germination and growth of native plant seed. There are many factors such as environmental conditions, dormancy conditions, timing, and human error that may impact germination and growth. Please let us know about any disappointments you may experience, we may be able to help. Please read the Growing Native Plants from Seed page and note any pretreatments that your seeds may require.
To start a return please contact us at info@swallowtailnativeplants.ca for exchange or in-store credit. You will need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging.
Please inspect your order upon receipt and contact us immediately if you received the wrong item(s).
We cannot accept returned seed after 30 days. Return shipping fees are your responsibility.
You are responsible for correctly entering your address on the website.
Prices are subject to change without notice.